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Key Deliverables

Increase student life and engagement opportunities at every OTC location tailored to meet student needs.

Provide support services and resources that promote a welcoming environment and success in educational goal attainment for a diverse student population.

Create an oversight structure for student communications to coordinate efforts and ensure that student communications are helpful, timely and relevant.

Provide a centralized access point for student help requests, allowing for immediate answers to frequently asked questions, and identify resources to aid in college communication efforts.

Evaluate services at every OTC location to identify opportunities, such as cross-training or co-location of relevant services, to improve student experiences.

Implement an online system for all OTC students and employees to share feedback and ideas; evaluate an incentive structure for ideas that improve college operations.

Success Measures
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